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| Overall PayQuake Merchant Stats |
| Rank 36.00 |  |
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| Are you happy with this merchant account ? | Answers | |
| Would you recommend this merchant account to a friend ? | Answers | |
| Do you think you have got value for money ? | Answers | |
| What was your experience while setting up this merchant account ? | Answers | | - Excellent. Setup information was clear and easy to process. | 100 % | | - Good. It was quite easy with some minor problems. | 0 % | | - Confusing. It took some time to get running. | 0 % | | - It was total headache. | 0 % |
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| Have you any problems with funds transfer ? | Answers | | - No problems at all. I recieved all my sales funds and on time. | 0 % | | - Minor problems. I have to wait for longer time until my funds reach me. | 0 % | | - Constant problems with funds transfer. Long funds transfer delays. | 100 % |
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| What was your customers experience with purchase or rebilling through this merchant account ? | Answers | | - I had no customer complains. I think all is Ok. | 100 % | | - I heard complains from my customers. They say they sometimes could not purchase my products or are billed incorrectly. | 0 % | | - I had a lot of problems with customer billing an support. | 0 % |
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| What was your customers experience with refund through this merchant account ? | Answers | | - I had no complains from my customers about that. | 100 % | | - Some minor problems. Customers need to wait for a long time to be refunded. | 0 % | | - A total nightmare. I constantly have refund problems with my customers. | 0 % |
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| How would you rank this merchant account reliability ? | Answers | | - High. I and my customers are happy with this service for a long time already. | 0 % | | - Low. I'm looking for a new merchant account. | 100 % |
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| How would you rank this merchant account support service ? | Answers | | - Never had to deal with the support of this merchant account. | 0 % | | - Excellent support service. They are very responsive and helpful. Always fixing problems professional and easily. | 0 % | | - Good support service. They help with any problems but sometimes it takes a while. | 0 % | | - Poor support service. I need to wait for answers for a three days or more or get no answers at all. | 100 % |
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| Merchant Reviews |
| 1 |
| Michael Grove (ranked 36.00) | | Account was very easy to setup and integrate. Completed in one day. Received a letter from different comapny, Applied Merchant Systems that you have to call after 4 days of your first transaction so taht they will release funds. Did that. Funds were never released. It has been two months and I am still trying to get the funds released. (It is only $35.00) I am faxing invoices to them again.
I addition it is 10:00 or 11:00 am central time and when you call the supplied number for Applied Merchant Systems it states that the office is closed and gives you a different number for a company called EVO which cannot help. When you call the PayQuake sales rep number you get Applied Merchant Systems.
Makes me wonder if this is a legit company or not. | | 2005-11-02 10:24:36 |
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