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| Overall 2CheckOut Merchant Stats |
| Rank 30.00 |  |
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| Are you happy with this merchant account ? | Answers | |
| Would you recommend this merchant account to a friend ? | Answers | |
| Do you think you have got value for money ? | Answers | |
| What was your experience while setting up this merchant account ? | Answers | | - Excellent. Setup information was clear and easy to process. | 50 % | | - Good. It was quite easy with some minor problems. | 25 % | | - Confusing. It took some time to get running. | 0 % | | - It was total headache. | 25 % |
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| Have you any problems with funds transfer ? | Answers | | - No problems at all. I recieved all my sales funds and on time. | 0 % | | - Minor problems. I have to wait for longer time until my funds reach me. | 25 % | | - Constant problems with funds transfer. Long funds transfer delays. | 75 % |
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| What was your customers experience with purchase or rebilling through this merchant account ? | Answers | | - I had no customer complains. I think all is Ok. | 25 % | | - I heard complains from my customers. They say they sometimes could not purchase my products or are billed incorrectly. | 0 % | | - I had a lot of problems with customer billing an support. | 75 % |
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| What was your customers experience with refund through this merchant account ? | Answers | | - I had no complains from my customers about that. | 25 % | | - Some minor problems. Customers need to wait for a long time to be refunded. | 0 % | | - A total nightmare. I constantly have refund problems with my customers. | 75 % |
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| How would you rank this merchant account reliability ? | Answers | | - High. I and my customers are happy with this service for a long time already. | 25 % | | - Low. I'm looking for a new merchant account. | 75 % |
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| How would you rank this merchant account support service ? | Answers | | - Never had to deal with the support of this merchant account. | 25 % | | - Excellent support service. They are very responsive and helpful. Always fixing problems professional and easily. | 0 % | | - Good support service. They help with any problems but sometimes it takes a while. | 0 % | | - Poor support service. I need to wait for answers for a three days or more or get no answers at all. | 75 % |
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| Merchant Reviews |
| 1-4 |
| Algirdas (ranked 88.00) | | Really happy with this merchant account. Setup was easy and clear to use. I've created primary setup, added products and started with CC processing within approximately 4 hours after purchase. We used this merchant account earlier and had no problems. Their support I heard also is great. Thanks 2CO for great service. | | 2004-12-13 10:54:53 |
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| Sandeep Chauhan (ranked 13.00) | | wire transfers never received. | | 2005-11-10 00:39:26 |
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| barbkj (ranked 11.00) | | All Around Horrible! The only thing that got going for them is there lower upfront costs, but in the end you pay for it! The will hold your money and you have to threaten them in order to get any type of response! Stay away, go with PayPal or Authorize.Net, better reliability and you will be able to talk to someone when there is a problem! Stay away from 2checkout.com! | | 2006-09-28 15:44:08 |
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| Michael D (ranked 8.00) | | No support at all, 2Checkout never answers calls or emails. And is constantly refunding money to ANY customer that emails them and charging us $29 for Chargeback fees each time! Although we ship ONLY via DHL and have a shipping receipt ... but 2Checkout coulnd't care less .... they resent the money and charge me $29.
You have been WARNED from them ! | | 2006-10-16 16:45:45 |
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